Amazing Customer Service Attendant
Passionate about exceeding expectations? Join us as a Customer Service Attendant and be the face of our company. You'll greet customers with a smile, answer their questions with expertise, and tackle any problems that arise with our machines. By learning the ins and outs of our process, you'll ensure a seamless and satisfying experience for every customer.
The Customer Service Attendant must display the Company's Core Virtues (Respect, Attitude, Integrity, Service, and Excellence) while embracing and promoting the company vision.
Who you are
You have a passion for customer success. You bring attention to detail and accountability to the table each and every shift. You’re a top-notch communicator, preferably in English and Spanish. You’re a salesperson, a self-starter, and are ready to learn the ins and outs of our Wash, Dry, Fold process.
What you’ll do
•We welcome all customers and guests, whether you speak English or Spanish. While we appreciate bilingualism, it is not required to receive excellent service at our establishment.
•Embark on a journey to become a laundromat guru, acquiring the ability to solve any machine-related problem that may arise.
•Utilize the standardized Tip Top Laundry procedures to wash, dry, and fold all drop-off customer orders, ensuring a consistent and high-quality outcome.
•Sell laundry merchandise, receive payments for products and services and maintain a balanced cash drawer at all times.
•Ensuring all Company Policies and Procedures are followed.
What you’ll get
•Best pay in the industry based on experience.
•Supportive and fun work environment.
•Flexible schedule.
•Discounted Laundry Services and one free wash cycle per week.
•8 hour shift - bi-weekly pay.
•Work with a family-owned business.
Job Requirements of a Customer Service Attendant
•Previous customer-facing customer service experience preferred.
•Positive attitude and ability to problem solve.
•Laundry can get heavy, so you need to be able to lift 30-50 pounds.
•Driven by quality and accuracy and dependable and passionate about your work.
Tip Top Laundry is an equal opportunity employer. We value diversity and strive to create an inclusive environment representative of a variety of backgrounds and experiences. Employment is decided solely on the basis of qualifications, merit, and business need.